“We”, “Us”, and “Our” means owned and operated by Shane and Susan Wright Partnership, trading as Coastline Caravans NZ, its successors and assignees or any person acting on behalf of and with the authority of Coastline Caravans NZ.
“You”, “Your”, and “Customer” means the Customer, being the person, firm, company or entity purchasing goods as specified in any invoice, document or order, including any subscribers or purchasing users of our website or online store, and if there is more than one Customer is a reference to each Customer jointly and severally.
“Business Day” means any day Monday through Friday between the hours of 9.00 am and 5.00 pm excluding public holidays observed in Waipu.
“Coastline Caravans NZ” means Coastline Caravans NZ, its successors and assignees or any person acting on behalf of and with the authority of Coastline Caravans NZ.
“Site” means our website: www.coastlinecaravans.co.nz and our official social media platforms.
“Terms of Service” means the terms and conditions made available on our Site, and as may be amended from time to time.
We are Coastline Caravans NZ based in Waipu, New Zealand. We are a dealership for the trading company Cadillac RV that operates out of Victoria, Australia.
We are committed to protecting your privacy and upholding your rights when you use our Site. This Privacy Policy applies to the products and services we provide through our Site. It explains how we may collect, hold, use and disclose personal information in accordance with the Privacy Act 2020 (Act), and how it constitutes part of our Terms of Service. This Privacy Policy does not apply to third-party websites or platforms. Any information you share on social media platforms is governed by the privacy policies of those providers.
We will only use your personal information in compliance with the Act and applicable New Zealand legislation.
This Privacy Policy applies all Customers, subscribers of any of our Sites, and any user of any of our Sites. We determine the purposes and manner in which your personal information is collected and processed in connection with any of our products or services. We do not sell or rent your personal information to third parties.
Please read this Privacy Policy and our Terms of Service as available on our website. If you provide us with personal information about a third party, you confirm and warrant to us that you are authorised to do so and that the individual has been informed of this Privacy Policy.
We collect personal information when you interact with us, either directly or automatically, including when:
We may collect the following types of personal information:
We use personal information for purposes related to our business operations, including:
We may disclose personal information to:
We use cookies to improve the products and services we provide. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies can be used to analyse traffic for advertising and marketing purposes. They do not harm your systems, and the HELP function in your browser will tell you how to restrict or block the cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. If you use browser settings to block all cookies, you may not be able to access all or parts of our Site.
We may use web beacons on our website and our emails. This allows us to track behaviour such as who opened the emails, who clicked the links and collect information such as your IP address, your browser or email type, we then put this information together to improve the performance of our email campaigns and provide you with better and/or services specific to your needs. You have the ability to opt out of emails we send by unsubscribing to them.
We may use Google Analytics functions. You can find out how your data is collected on their website and there are instructions there on how to opt-out of Google Analytics data tracking. Our use of Google Analytics may include displaying advertising and remarketing and you may see our adverts across the internet due to the use of tracking technologies (cookies) to optimise and serve our adverts based on past visits to our Site. We may with the help of Google Analytics when you log onto our Site, use your browsing behaviour to connect this with other data that you previously provided to us in accordance with this privacy policy.
In our efforts to continuously improve your experience on our Sites, we may use Meta Insights and Meta Analytics to understand your interactions with our content on our Facebook page. This helps us to measure and analyse user engagement and effectiveness of our services, ensuring we can enhance our offerings to better meet your needs. For details on how Meta collects and uses your data, review Meta’s Privacy Policy available at https://www.facebook.com/privacy/policy/. Should you prefer to not have personalised ads on Facebook based on the data collected, you have the right to modify your ad preferences. This can be done by accessing your Facebook settings and navigating to “Ad Preferences”, where you can adjust your settings according to your preferences.
Some service providers may store personal information outside New Zealand. Where possible we take reasonable steps to ensure the information is protected in a manner consistent with the Act.
Our Site uses cookies and similar technologies to provide certain functionality to our Site. You can turn off cookies by activating the setting in your browser that allows you to do this. You can also delete cookies through your browser settings. If you do decide to turn off cookies, you can continue to use the Site, however, certain services may not work as effectively.
We may send marketing communications where permitted by law. You can opt out at any time by unsubscribing on the relevant platform or our Site or by contacting us directly.
You have the right to:
You can exercise your rights at any time by contacting us via our official email contacts or by use of our Site.
You can choose not to provide us with any personal data. However, we may not be able to provide you with any products or services, but you may still be permitted to use our Site and browse the pages of our Site at our discretion.
We will provide you with requested information unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We will tell you if we cannot comply with your request.
You have the right to request for your data to be erased. This means we have to delete all information that we hold about you, except to the extent of any information we are required to hold due to our legal obligations.
We may use your data to determine what products and services are relevant to you (e.g. tailoring our emails based on your behaviour). Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.
If you have any complaint about how we handle personal information, please contact us. If you are not satisfied with our response to your complaint, you may seek a review by contacting the Office of the Privacy Commissioner in New Zealand.
We take reasonable steps to protect personal information from loss, misuse, and unauthorised access. We retain personal information for only as long as necessary for lawful purposes and securely dispose of it when no longer required.
If we transfer personal data outside of New Zealand, we will ensure that your privacy rights are adequately protected by ensuring service providers have the same or similar measures in place to protect data shared.
We will keep your data for as long as we need it, and this period will depend on your interactions with us. If you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing and tax purposes. When we no longer need to keep your information, we will delete it permanently or anonymise data that is no longer necessary.
We may share your personal information with third parties including:
By using this site, you warrant that you are at least the age of majority in your Country. Our Site should not be used by anyone under the age of majority, and we do not knowingly collect data from anyone under the age of majority.
This Privacy Policy and your use of this Site is governed in all respects by the laws of New Zealand including the Act.
Please check in on our Privacy Policy periodically, as we may update this Privacy Policy from time to time. We will always ensure that the current date of the Privacy Policy also known as the “Effective Date” is prominently displayed at the very top of this Privacy Policy, so you know it is the latest version.
Your dream road trip awaits. Plan the ultimate adventure in one of our fully-equipped caravans. Comfort, freedom, and unforgettable moments are just a few clicks away.
